Privacy Policy

Expat Comfort, officially registered on Residentie Martino BV at BE 0871.448.889 – wishes to emphasize that it shall at all times endeavour to act in compliance with (i) the Belgian Privacy Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data and/or (ii) the EU Regulation of 2016 on the protection of individuals with regard to the processing of personal data on the free movement of such data and repealing Directive 95/46/EC. This Privacy Statement contains, inter alia, information on the personal data collected by Expat Comfort and on the way in which Expat Comfort uses and processes these personal data.

Personal data that are processed

Expat Comfortmay process personal data about you and your company because you use Expat Comfort’s services and/or because you provide them to Expat Comfort yourself when filling in a contact form on the website.

Expat Comfort may process the following personal data:

Company name
Your first and last name
Address details of the company
Company phone number
Your e-mail address
Your mobile number

Your contact preferences

Your VAT number

Method of collecting personal data

These personal data are collected at or in the framework of

A cooperation with Expat Comfort
Visiting the Website
Correspondence with and from Expat Comfort
Requesting an offer
The exchange of business cards
Personal data collected by Expat Comfort are thus provided explicitly and voluntarily by you.

Use of personal data

Expat Comfort may use your personal data for:

The execution of an agreement with Expat Comfort
Contact you by telephone if you request it, and/or to contact you in writing (by e-mail and/or post) if you cannot be reached by telephone.
Telephone contact for prospecting purposes.
Sending targeted information, marketing and
Sending invoices and collecting payments
Optimising the quality, management and content of the Website
Statistical purposes
The preparation of an offer
Conducting customer satisfaction surveys, surveys and other market research

How long Expat Comfort keeps data

GSB NV does not keep your personal data any longer than is strictly necessary to realise the purposes for which your data is collected, i.e. prospecting and providing information to optimise the structure and operation of your company.

Sharing with others

Expat Comfort will only provide your personal data to third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation.

Mapping website visits
Our website is structured in such a way that you can consult it without identifying yourself or having to provide personal information.

Expat Comfort’s website keeps track of general visiting data, including your computer’s IP address and the time of consultation and data sent by your browser. These data are used for analyses of visiting and clicking behaviour on the website. Expat Comfort uses this information to improve the functioning of the website. This data is made anonymous as much as possible and is not given to third parties. Expat Comfort uses WordPress to keep track of how users use the website.

The information obtained in this way, including your computer’s address (IP address), is transferred to and stored by WordPress on servers in the United States. Please read the WordPress privacy policy for more information. WordPress uses this information to keep track of how our website is used, to be able to provide reports on the Website and to be able to provide its advertisers with information regarding the effectiveness of their campaigns. WordPress may provide this information to third parties if WordPress is legally obliged to do so, or to the extent that these third parties process the information on behalf of WordPress. Expat Comfort has no influence on this. Expat Comfort has not given WordPress permission to use this information or for other WordPress services.

Reviewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You can send a request for inspection, correction or deletion to We will respond to your request as quickly as possible, and in any event within 2 weeks.

Your privacy rights

If you wish to exercise your privacy rights, as set out below, please contact

Right to access personal data that Expat Comfort may have on you;
Right to rectification, completion or update of your personal data;
Right to erasure of your personal data (“right to be forgotten”);
Right to restrict the processing of your personal data;
Right to portability of your personal data;
Right to object/resist to the processing of your personal data.
If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the “unsubscribe” button, as provided at the bottom of each e-mail from Expat Comfort.

Update Privacy Statement

Expat Comfort may update this Privacy Statement by posting a new version on the Website. It is therefore strongly recommended to regularly consult the Website and the relevant page on which the Privacy Statement is displayed to ensure that you are aware of any changes.


Expat Comfort takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted publication and unauthorised amendment. The GSB NV website uses a reliable SSL certificate to ensure that your personal data do not fall into the wrong hands. If you have the impression that your data are not properly secured or there are indications of misuse, or if you would like more information about the security of personal data collected by Expat Comfort, please contact us via is a website of Residentie Martino BV. 

Expat Comfort can be reached as follows:

Naamsestraat 111, B3000 Leuven
E-mail address:


If you have any complaints regarding the way in which Expat Comfort a collects, uses and/or processes your personal data, you can lodge a complaint with the Privacy Commission.

Contact Expat Comfort

If you have any questions about the Privacy Statement or about the way Expat Comfort collects, uses and/or processes your personal data, please contact us:

Via e-mail:
By post: Naamsestraat 111, 3000 Leuven
Date: 1 july 2023